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About us

merch people keep.

Kept merchandise is the only merchandise that works. So we start with your brief (budget, audience, colour, quality) and source against that, never against a formula of ours. A UK-based, minority-owned agency, doing it end to end.

The Great Merch Co in numbers

  • 90Years' combined experience in merchandise
  • 180+Approved suppliers, vetted and regularly audited
  • goldEcoVadis sustainability rating
  • 1 treePlanted for every order
The Great Merch Co team working through a client brief together

Our difference

built around your brief.

  • Tailor-made for your audience, budget and brand
  • Sourced to meet your CSR and sustainability criteria
  • Produced close to where it's needed, for faster delivery and less freight
  • Designed in-house, with a sample in your hands before production

Every project starts with your brief, so what you receive is made for you.

Who you deal with

ninety years in the room.

Every part of your project is led by a director, from the first brief to the final invoice. No account-handler relay, no ticket queue.

  • Client director

    clients

    Your senior contact, from the first conversation to the final delivery.

  • Operations director

    operations

    Every order managed end to end, on time and exactly as agreed.

  • Creative director

    creative

    Product design, artwork and branded online stores, all in-house.

  • Sourcing director

    sourcing

    A vetted global network, with our own team on the ground in China.

How we work

one brief. we do the rest.

Many suppliers handle part of the job and leave you to manage the rest. We take care of all six steps, so the chasing, checking and paperwork stay with us.

  1. design

    In-house studio

  2. source

    Vetted network

  3. produce

    Sampled first

  4. store

    Our warehouse

  5. kit

    Packed by hand

  6. ship

    Any address

Evidenced, not claimed

proof, not adjectives.

  • ecovadis gold

    Independently rated for sustainability.

  • minority owned

    Diverse-supplier credentials from the agency itself, not just its supply chain.

  • a tree per order

    Every order. No thresholds, no small print.

ready to talk through your project?

Share a few details and we'll come back with ideas, pricing and timelines.